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Stockton Location(209) 465-5656 Fresno Location(559) 275-2206

FAQs

What about my children and pets?

We use E.P.A. registered products, follow the label directions and use the utmost care when it comes to you and your family’s safety. Children and pets should not be in the area that we are treating or on the treated area until dry.

How long do I have to leave the premises?

You can stay home during your regular monthly or alternate monthly services. However, you may need to leave for up to 4-hours when we service inside the premises.

How do I know if I need pest control service?

If you see a few ants or one mouse, those few ants or one mouse have many counterparts lurking where you can’t see them. Left untreated you could have a crisis.

If I still see pest after my service, do you come back?

It is usual to see an increase in insect activity right after our service. We stand behind all of our work. Should any problems arise after several days, we will return at NO CHARGE, just give us a call.

What happens when it is raining?

All of the materials used in our pest management programs are designed for all weather conditions. We have products available like granules, baits, and traps etc that we can use.

If I don't see any pest can I skip a service?

Remember, for us to maintain control, we must perform all of our services. When we do our best job all pests controlled in and around the premises.

Do the chemicals you use have a bad odor?

We use low odor materials so lingering offensive odors will not be an issue in and around your environment.

After my first service, when will you come back?

You can expect us on your next regular scheduled service. However, if you have a pest problem we will come back sooner.

What Is Your Refund Policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

Contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at gelliott@delkpestcontrol.com.

Sale items (if applicable)

Only regular priced services may be refunded, unfortunately sale items cannot be refunded.

Our Privacy Policy

Delk Pest Control takes your right to privacy seriously, and wants you to feel comfortable using this web site. This privacy policy deals with personally-identifiable information (referred to as “data” below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by the site editor, nor does it apply to persons that are not employees or agents of the site editor, or that are not under the site editor’s control. Please take time to read this site’s Terms of use.

1. Collection of data

Registration for an account on this site requires only a valid e-mail address and a user name that has not been chosen already. You are not required to provide any other information if you do not want to. Please be aware that the user name you choose, the e-mail address you provide and any other information you enter may render you personally identifiable, and may possibly be displayed on this web site intentionally (depending on choices you make during the registration process, or depending on the way in which the site is configured) or unintentionally (subsequent to a successful act of intrusion by a third party). As on many web sites, the site editor may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information. Information about how advertising may be served on this site (if it is indeed the site editor’s policy to display advertising) is set forth below.

2. Use of data

Data may be used to customize and improve your user experience on this site. Efforts will be made to prevent your data being made available to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our site requires interaction with a third party, or is provided by a third party, such as an application service provider; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this site violates the site editor’s policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor’s legal rights and/or property; or (vi) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this policy. In the event you choose to use links displayed on this web site to visit other web sites, you are advised to read the privacy policies published on those sites.

3. Cookies

Like many web sites, this web site sets and uses cookies to enhance your user experience — to remember your personal settings, for instance. Advertisements may display on this web site and, if so, may set and access cookies on your computer; such cookies are subject to the privacy policy of the parties providing the advertisement. However, the parties providing the advertising do not have access to this site’s cookies. These parties usually use non-personally-identifiable or anonymous codes to obtain information about your visits to this site.

4. Minors

The site editor might not allow persons who are aged thirteen or younger to become members of this site. For more information, please contact the site administrator.

5. Editing or deleting your account information

You are provided with the ability to edit the information stored for your user account information during registration, by visiting your user account control panel. You can request that your user account be deleted; to do so, please contact the site administrator. Content or other data that you may have provided, and that is not stored within your user account, such as articles published, may continue to remain on the site at the site editor’s discretion, even after your user account is deleted. Please see the site’s Terms of use for more information.

6. Changes to this privacy policy

Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy either by through the posting of a prominent announcement on the site, and/or by a mail message sent to the e-mail address you have provided, which is stored within your user settings.

7. NO GUARANTEES

While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the site editor is not in a position to guarantee compliance with these standards. There may be factors beyond the site editor’s control that may result in disclosure of data. Consquently, the site editor offers no warranties or representations as regards maintenance or non-disclosure of data.

8. Contact information

If you have any questions about this policy or about this web site, please feel free to contact the site administrator.